K-12 CTO AREAS OF INTEREST
I am interested in supporting technology frameworks from the K-12 Consortium of School Networking (CoSN) Certified Education Technology Leadership (CETL) Knowledge and Skills, National Institute for Standards and Technology (Baldrige for Performance Excellence), and International Technology Standards. Additional CETL Information.
Critical Success Factors Made Simple
Framework from the National Institute for Standards and Technology
- Defining performance measurement systems
- How to analyze performance improvement systems
- How to ensure continuous improvement
- Measuring technology success
- Setting up for organizational performance success
- Sharing best practices in your organization
- Tracking data and information on daily operations and overall organizational performance
Customer Relationships in Action
Framework from the National Institute for Standards and Technology
- Building a complaint management strategy
- Building a relationship management strategy
- Listening to the next wave of customers coming - future students
- Listening to the real customer - the student and maybe others
- Managing the needs and expectations of the K-12 environment
First Things First - The Organizational Contex
Framework from the National Institute for Standards and Technology
- Building the Culture
- Defining Service Offerings
- Setting the Organization Structure
Guided Strategic Alignment and PlanninG
Framework from the National Institute for Standards and Technology
- Adhering to strategic plans
- Aligning strategic plans
- Developing a clear strategy
- Setting strategic objectives
Organizational Leadership
Framework from the National Institute for Standards and Technology
- Being fiscal accountable
- Building the Leadership Team
- Creating a focus on action
- Defining the leadership DNA for the emerging K-12 technology leader
- Defining the mission and organizational strategy
- Developing a Shared Vision and Values
- Encouraging innovation
- Establishing succession plans
- Leading the mission and organizational performance
- Leading with vision, purpose and values
- Operating with transparency
- Participating in reward and recognition programs
- Setting the vision and values
Secure the BorderS
Framework from K-12 Education Technology Leadership Knowledge and Skills
- Building trusted learning environments
- Keeping data private and secure
Show Me the ResultS
Framework from K-12 Technology Business Operations
- Managing by Fact
Smart Strategies to Lead Strategic PartnerS
Framework from the National Institute for Standards and Technology
- Dealing with poorly performing suppliers
- Measuring and evaluating your supplier's performance
- Providing feedback to your suppliers to help them improve
Teams and Employees: Expectations vs. RealitY
Framework from the National Institute for Standards and Technology
- Building workforce engagement
- Building a workforce environment conducive to high performance
- Building effective technology teams and staff
- Defining the workforce you want to lead
- Defining work systems and core competencies
- Developing the capacity and capability to meet the needs of the customer
- Ensuring personal responsibility
- Motivating the workforce towards high-performance
- Staffing and building technology teams
- Testing the workforce climate
Technology in Education MomentuM
Framework from K-12 Education Technology Leadership Knowledge and Skills
- Focusing on instruction and professional development
The Service StrategY
Framework from International Technology Standards
- Being the change agent
- Building a service portfolio
- Building strategic partners and suppliers
- Defining continuous service improvement initiatives
- Developing a management strategy for service
- Evaluating process improvement needs
- Evaluating the need for change
- Handling service and issue incidents
- Managing projects
- Managing the availability of services
- Managing the service request management system
- Meeting the demands for technology requirements
- Monitoring continuous service improvement initiatives
- Reviewing service status and escalation
- Steering problem management
Transformational LeadershiP
Framework from Frankie J Jackson and John Maxwell
- Adding Value and Serving Others
- Being a Disruptive Catalyst for Action
- Being a Enterprise-Level Systems Synthesizer
- Being a Fact-Based Decision Maker
- Being a Forerunner of Innovation
- Being a Instructionally Centered Enabler
- Being a Skilful Technologist
- Being a Strategic Mastermind
- Being a Technology Translator
- Being a Visionary Education Technology Leader
- Being a World-Class Service Provider
- Building Leadership Influence
- Building Momentum
- Building Trust
- Connecting with Other
- Cultivating Leadership Effectiveness
- Delegating and Moving Up
- Developing Leadership Daily
- Empowering Others
- Focusing on the Right Thing at the Right Time and at the Right Place
- Gaining Respect
- Inspiring Buy-IN
- Leading by Gut Instinct
- Leading Followers and Multiplying Leaders
- Leading the Charge
- Leading with Teams that Win
- Magnitizing Your Energy
- Modeling Your Success
- Planning for Your Successor's Success
- Running with the Winners
- Setting the Priority
Trust the ProcesS
Framework from the National Institute for Standards and Technology
- Creating innovative teams, services and systems
- Defining and managing process definitions
- Designing Program and Service Processes
- Embedding process efficiency and effectiveness
- Pursuing strategic opportunities